If your chimney opening has been bricked up or boarded over, we can open this up as part of your installation. If you do not have a chimney at all then you can consider having a twin wall installation, using insulated twin walled stainless steel rigid pipe.
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There are many different causes of this problem. You might need to change your chimney pots, increase the height of the chimney stack (or add a length of twin wall pipe if you don’t have a chimney). A simpler solution would be to have an anti-downdraft cowl fitted or to cap off any unused chimney flues with a capping cowl.
Visit our chimney sweeping website for more information
When your stove is new and you light it for the first time, it may give off a funny smell for a short time. This is nothing to worry about but if you start to notice any tar like substances forming on the window or in the stove, you may be using the stove incorrectly. Always make sure you read through the instruction manual for you stove and keep it in a safe place.
If you have lost yours, try searching for it on the internet or visit the manufacturers website. Here are a few links;
oregon operating instructions
Most rooms can be heated by a 5kW stove but if your room is larger than average you will need a larger kilowatt stove. However buying a stove that makes the room too hot will be uncomfortable and you may have to have extra building works if there is not enough air flow or draw to feed the flames with oxygen. To work out what you need take a look at this article on the Stovax website.
Modern chimneys tend to have liners built into them and so could save you the cost of having a liner fitted. Older properties however do not and in both cases the integrity of the brickwork will need checking by carrying out a smoke test, before deciding either way. This can take up to two hours depending on the size of your property and is chargable. A liner is required by building regulations to create a physical connection from your stove to the top of the chimney.
More about flexible liner installation
We have tried to explain as much of the technical jargon in our website as possible. We would never include something in your quote that you did not need or is required by law. A woodburner is required to stand on a hearth at least 12.5mm thick
– More about Slips and Hearths
This is most likely to be tar and is really hard to clean off without damaging the surface of your stove. Avoid using wood that has not dried out properly. It takes around two years before freshly cut wood can be burnt safely.
Check out drying times here
If you live in a Smoke Controlled Area then you can only burn smokeless fuels such as anthracite, semi-anthracite or low volatile steam coal in your multi fuel stove unless you buy an exempt appliance. You are only allowed to burn the fuel recommended by the manufacturer. Check out www.gov.uk for more information
View our most popular DEFRA approved stoves
If you would like us to purchase your woodburning stove for you, then we will ask for a deposit in advance that covers the cost of the stove. This protects us in case you should change your mind before the install date, and saves you from waiting in for delivery of the stove at your home address.
Take a look at stoves that we have installed
Yes, when your liner was installed it should have had a cowl that stops rain getting into your liner and a mesh guard to stop birds from entering the liner and causing a blockage. If you do not have a cowl we can install one for you. Call us for pricing and to book in on 01462 671555.
For more information on cowls visit our chimney sweeping website