Getting a quote whilst Quarantined

Customers are starting to ask for surveys for woodburners and multi-fuel stoves in their homes. It can be a little tricky to maintain safe distancing when we visit, but it can still be done. Providing that your internal chimney breast is intact and has not been removed at other levels; the only room that we will need to survey will be the room with the fireplace in it, or the room that the intended new appliance will be installed.

Everything else that we need to look at is external to the property, so once we have taken a look inside we can discuss your requirements at a safe social distance or, if you prefer, over the phone.

One free survey per customer can be arranged by email or telephone, providing that you are within 22 miles of Hitchin centre. If you prefer to keep isolating we can attempt to quote from photo’s that you send but this will only be a rough figure until we can take a proper look.

Things are a little quiet at the moment so staffing levels are still low which means fewer installation appointments are currently available. But as things get busier we will be able to open this up little by little.

We currently are offering a 5% discount to all installs booked in (to be completed) before the 31st July 2020. We have room for 6 more installs before the Summer discount ends, so if you are thinking of having a log burner installed before the Winter months approach, get in touch to arrange your free quotation.

The best way to contact us is through our contact page or you can email our HETAS installer directly on

Take advantage of our Summer Discount!